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The charges that we make from time to time under this Scheme are fixed in a way that accords with the provision of the Water Industry Acts 1991 and 1999 and, where applicable, with the terms of the Company’s Instrument of Appointment.

The charges are designed to reflect the cost of the Company’s operations and ensure that they are able to be maintained and financed in the long term, taking into account both price cap regulations and the public service nature of the Company’s water supply obligations, including Government policies in that regard.

The charges have, where applicable, been approved by the Director General of Water Services.

The charges detailed in this leaflet come into effect on 1 April 2007 and are fully explained in Parts 2 and 3.

The person responsible for payment of our charges is the occupier of the premises, or anyone to whom supply of service is made available, unless the owner who is not the occupier, or another third party, has accepted liability for those charges by agreement with the Company or as required by any later provision in this or the law. The Company normally requires such agreements to be in writing.

Download pdf copy of the charges booklet for 2007 - 08

Charges booklet 2006 - 07